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FAQ – The Boy Who Talked To Dogs

This page contains information about State Theatre Company South Australia’s season of The Boy Who Talked To Dogs at Thomas Edmonds Opera Studio, Adelaide Showground. This information may be updated based on changes to restrictions.

If you have any questions or concerns about your tickets, please contact us at tickets@statetheatrecompany.com.au.

Any other questions about the show can be directed to marketing@statetheatrecompany.com.au.

 

General

How long is the performance?
The Boy Who Talked To Dogs runs for approx. 70 minutes (no interval).

Is The Boy Who Talked To Dogs suitable for children?
The Boy Who Talked To Dogs contains themes of domestic violence, theatrical smoke effects and loud noises. This show is recommended for people aged 12+.

Where can I find the program?
The online-only program is available to view and download.

Attending the Performance

How do I get to the venue?
The Boy Who Talked To Dogs will be held at the Thomas Edmonds Opera Studio at the Adelaide Showground. Enter via Rose Terrace. Click here to view a site map of the Adelaide Showground.

  • By Car: Parking is located right next to the venue. The entrance to the internal carpark is via the Rose Terrace entrance.  To park closer to the venue, drive through the first street-facing carpark and beyond the brick wall to access the larger parking area, as illustrated in this map – click to view. A parking fee will apply.
    Access drop off is near the Stirling Angas Hall.
  • By Public Transport: Bus, train and tram services all stop at Adelaide Showground, visit the Adelaide Showground website for details.

 

Where will I be sitting?
The Boy Who Talked To Dogs will be seated as cabaret table seating, with all audience members seated at round tables for the duration of the performance. Please arrive and queue as a group to be seated together. The seating is general admission (meaning you are not allocated a specific reserved seat) and it is likely patrons attending in singles, pairs or small groups will be seated at a table with fellow attendees.

 

When should I arrive?
Foyer doors will open one hour before the show and the performance space will be open 20 minutes before the show. Please aim to arrive at least 15 minutes before your performance time. Please arrive and queue as a group to be seated together.

You will be required to check in to the venue by scanning the QR code on arrival.

 

Will I be required to wear a mask?
In keeping with current SA Health directions relating to theatres and live performance, all patrons 12 years old and over will be required to wear masks inside the venue for the duration of the show, except where exempt for health reasons. Patrons should bring their own mask. A limited number of masks will be available at the venue for those that do not have their own mask.

 

What can I do to keep myself and others safe?
There are several actions patrons can take to ensure a safe visit to the theatre:

  • Wear your mask at all times while inside the venue
  • Check in to the venue by scanning the QR code on arrival
  • Maintain 1.5m physical distance between yourself and others where possible in foyers and queues
  • Follow signage, sit in your designated seat and follow the advice of staff
  • Wash your hands and use sanitiser regularly
  • Cough or sneeze into your elbow and dispose of tissues responsibly
  • Stay home if you feel unwell

 

Will the bar be open? What food options will be available?
A bar will be located on-site offering a range of drink options, including light snacks, before the show. The bar will stay open until the beginning of the performance. The bar and venue will be cashless (card only).

The Goodwood Hotel is a short walk from the theatre if you are looking to dine before or after the show.

 

Will cloaking be available?
Cloaking services will not be available at the venue. Please do not bring bags larger than A3 or backpacks as they will not be admitted into the venue.

 

Accessibility

Can I purchase accessible / wheelchair seating?
Please call us on 08 8415 5333 (Mon – Fri 9am – 5pm) to discuss your accessibility requirements and book in the most appropriate seating.

 

How do I book an access performance
An Auslan interpreted performance is available at 6.30pm on Saturday, 13 March.  To purchase tickets, click here: https://my.statetheatrecompany.com.au/theboywhotalkedtodogs/1086 and scroll down to the “Auslan” option.

An Audio Described performance is available at 6.30pm on Thursday, 11 March, with a pre-show briefing at 5.30pm and a post-show Q&A. To book, click here: https://my.statetheatrecompany.com.au/theboywhotalkedtodogs/1083.

 

Do you offer companion and carer tickets?
We offer a complimentary companion ticket for Companion/Carer Card holders who attend performances with a patron requiring access support. Please call us on 08 8415 5333 (Mon – Fri 9am – 5pm) to book access tickets and request a complimentary companion or carer ticket. You may be required to provide your companion or carer card number over the phone.

 

Will Pay-What-You-Can tickets be offered?
Pay-what-you-can tickets are available for people who hold a Healthcare Card, Pensioner Concession Card, full-time students or MEAA members. Simply donate a minimum of $5 to attend any matinee performance. Pay-what-you-can tickets can be purchased at the venue box office from 30 minutes prior to the performance and must be paid for via credit/debit card.

Pay-what-you-can tickets are subject to availability. Call us on 08 8415 5333 (Mon – Fri 9am – 5pm) before visiting the venue to check availability.

Ticketing

Where is my ticket?
Patrons who purchased their tickets online via our website will receive a Print-at-Home ticket as a PDF attachment via email. If you cannot find your confirmation email with PDF attachment, please contact us at tickets@statetheatrecompany.com.au or call 08 8415 5333 (Mon – Fri 9am – 5pm).

If you purchased your ticket via BASS as part of a State Theatre Company South Australia 2021 Subscription, your tickets have been mailed to you via post. If you have not received your tickets, please contact BASS on ph 131 246 (Mon – Fri 9am – 5pm) to confirm your subscription has been posted.

If you have purchased tickets with a group, tickets will be sent to the head booker.

 

What should I do if I’m feeling unwell ahead of the performance?
If you are feeling unwell, we ask that you do not attend the theatre. Please contact us on 08 8415 5333 (Mon – Fri 9am – 5pm) and you will be advised on ticketing options.

We recommend keeping up-to-date and following advice from the Australian Government Department of Health.

 

What should I do if I can no longer attend a performance?
If you are unwell or asked to isolate, you will be entitled to a refund. Refunds will not be offered if you are unable to attend due to other commitments or have changed of mind.

If you have any enquiries about your ticket, please call us on 08 8415 5333 (Mon – Fri 9am – 5pm).

Please see our full ticketing terms and conditions here.

 

Will Pay-What-You-Can and Company Rush tickets be offered?
Pay-what-you-can tickets are available for people who hold a Healthcare Card, Pensioner Concession Card, full-time students or MEAA members. Simply donate a minimum of $5 to attend a matinee performance.

Last minute Company Rush tickets are available to matinee performances at the box office 30 minutes before the show starts, for only $35.

Pay-what-you-can and Company Rush tickets can be purchased at the venue box office from 30 minutes prior to the performance and must be paid for via credit/debit card.

Tickets are subject to availability. Call us on 08 8415 5333 (Mon – Fri 9am – 5pm) before visiting the venue to check availability.