• Home
  • COVID-19 Update

COVID-19 Update

Cancellation of Upcoming Shows

We regret to announce that due to the closure of the Adelaide Festival Centre, we are obliged to cancel our seasons of The Gospel According to Paul, Single Asian Female, Euphoria, The 7 Stages of Grieving and The Writer.

This decision has been made with respect to the federal and state governments’ public health advice in dealing with the risk of spreading novel coronavirus (COVID-19).

This is a difficult decision for all at State Theatre Company South Australia and we are extremely sad to have to deliver this news. We were excited to share these incredible shows with you and the brilliant talents in all shows. Yet, the health and safety of our audiences and employees is of the utmost importance.

We’re monitoring the situation but we hope to resume the season in September with Catherine Fitzgerald’s bold reimagining of Gaslight, and we look forward to turning the theatre lights back on.

It is important to note that the plans may change, as we respond to the advice from regulatory authorities and will act following government recommendations.

We greatly appreciate your patience and understanding during this time. We thank all our audience for their messages of support – it is heartening to know that we have such a great community around us.

We hope that you stay well and take care of your family and friends. We are dedicated to continuing to bring you great theatre and we look forward to seeing you at the theatre again soon.

Best wishes from everyone at State Theatre Company South Australia.

 

Ticket Holders

Please be assured that ticket holders for cancelled performances are entitled to a refund. We also have other return options available including exchanging your tickets to a show later in the year (at no additional cost) or donating the amount as a tax-deductible donation, this generosity will be essential to lessen the impact of this unprecedented event.

BASS are currently processing a large volume of exchange and refund requests for performances at Adelaide Festival Centre over the coming weeks, we greatly appreciate your patience and understanding during this time.

The Gospel According to Paul & Single Asian Female Ticket Holders

If you are a ticket holder for The Gospel According to Paul or Single Asian Female please follow this link below and fill in the form. We will pass your request onto BASS.

Euphoria, 7 Stages of Grieving and The Writer Ticket Holders

If you are a ticket holder for Euphoria, 7 Stages of Grieving or The Writer please follow this link below and fill in the form. We will pass your request onto BASS.

Group Subscribers: Euphoria, 7 Stages of Grieving and The Writer

Subscribers who purchased their tickets as part of a group (3 or more people) need to take special note of a request from BASS ticketing.

BASS are legally obliged to process any requested refunds onto the credit card that the tickets were purchased with. Similarly they need to hear from the head booker with any other requests (exchange or donation).

As such BASS require communication from the head booker of any group subscription to nominate how everyone in the booking would like to proceed – whether that is with a refund, a ticket exchange or a donation of the ticket cost.

Only the head booker should complete the group bookings form. If you booked through another person, please contact them with your preference so they can contact BASS on your behalf.

Donations

Like many sectors, we face challenging times ahead and appreciate your understanding and support. Now, perhaps more than ever, we rely on your generosity in making donations or donating refunds on cancelled tickets back to us as tax-deductible contributions. Generosity like this will be essential to minimise the impact of this unprecedented global event. Thank you.

Isolation Advice

The Australian Government Department of Health is regularly updating isolation advice. State Theatre Company South Australia staff are following this advice and we ask that patrons adhere to the same guidelines.

For the latest advice and information please go to www.health.gov.au For health enquiries please utilise the Australian Government Department of Heath Coronavirus Information Line on 1800 020 080 or the healthdirect hotline 1800 022 222.